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As defined in part by EASA: CRM is the effective utilization of all resources including crew members, aircraft systems, supporting facilities and persons to achieve safe and efficient operations. The objective of CRM is to enhance communication, interaction, human factors and management skills of the crew members concerned. Emphasis is also on the non-technical aspects of crew performance.
Crew resource management (CRM) is a set of training procedures for use in environments where human error can have devastating effects. This course is used primarily for improving aviation safety for pilots. CRM focuses on interpersonal communication, leadership, and decision making in the cockpit of an airliner.
